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Frequently Asked Questions By Service

Disaster Recovery Services F.A.Q.

Q. What sorts of disasters can Command Records Management help my business recover from?

A. To put it simply – any. By storing your business critical information in our secure offsite facility, you'll effectively protect your business from any disaster that could hinder the day-to-day operations of your organization. This includes natural disasters, acts of terrorism, computer viruses, and manmade catastrophes.

Q. How do I access my business critical information during a time of disaster?

A. Command Records Management will deliver all of your mission critical documents directly to you in the case of an emergency. Command Records Management will deliver the necessary files to a pre-arrange destination quickly, efficiently, and securely.

Q. How quickly can I access records that are stored at Command Records Management during a disaster situation?

A. Command Records Management is open 24 hours a day, 7 days a week. In the case of a disaster, we can help you retrieve files and get your business back up and running in as little as one hour, depending on the nature of the request.

Q. Can I store and manage my company's disaster recovery plan with Command Records Management?

A. Yes. Command Records Management can help store your disaster recovery plan, as well as ensure access to the plan during an emergency situation. When you store your disaster recovery plan with Command Records Management, you have the ability to access it from anywhere and at any time, provided you have Internet access. In the case of an emergency situation, Command Records Management will assign a support staff member to your account that can help you activate and execute your plan as quickly as possible.